Perfect customer service on the phone
Despite digitalisation, the telephone remains the quickest and most preferred channel for resolving customer enquiries
Use service numbers efficiently for your customer acquisition and retention. Increase your telephone reachability with intelligent call distribution, announcements and queues and set yourself apart beneficially from the competition. Select the type of telephone number that is ideal for you and choose a "nice" service telephone number - we are happy to advise you!
Different types of service telephone numbers
Various uses for service numbers
- Information and support hotlines
- Ordering and booking hotlines
- Central contact number for your company or your locations
- Feedback channel for marketing campaigns
- Emergency telephone number
- Fault reporting
- Donation hotline
- Dial-in numbers for telephone conference calls
The advantages of a service phone number at atms
Improved customer dialogue
With a service telephone number from atms, design your customer dialogue more efficiently and improve your service quality.
Intelligent call control
With individual routing rules you can flexibly control calls – including calls from abroad – and thereby save time and resources.
Meaningful online statistics provide you with all details about reachability and use of your service telephone number.
Announcements, queues & menus
Integrate individual announcements, queues and selection menus for professional service. We produce these for you.
Outstanding network quality
Benefit from crystal-clear call and connection quality on the atms network, which is secure and has a high level of availability.
There for you personally
The competent atms service team will help you with any questions regarding your service telephone number – including 24/7 in the event of a fault.